Wednesday, August 26, 2015

How to fill down time at your Internship

You’re a few weeks into your internship and you find yourself with nothing to do some days.  You’ve finished everything assigned to you and you’re just waiting…and waiting… And you’re wondering:

What to do when there’s nothing to do

Here are some options:

Clock vector designed by Freepik
Ask your supervisor for additional work, preferably a self-directed task that you can do during the slow periods. Approaching your supervisor for additional work shows you care about the organization. Do this if you routinely have nothing to do; for example, if you finish all your assignments a couple hours early almost every day.

Ask your fellow colleagues or interns if they need help with anything. This shows that you are a team player. Do this if it's rare that you have nothing to do; this way you aren’t over-committing your time.

Create your own work! Think of something that you can do that would be helpful to your supervisor, other interns, clients etc. Maybe it’s an organizational chart, or an onboarding document for new interns, or a resource guide etc. Filling up down time with a project you created shows tremendous initiative. Be sure to include that on your resume. Do this if your down time is sporadic as it will allow you to complete it when you have time.

Ask if you can job shadow someone else - you can learn a lot that way and it shows that you are curious and hungry for knowledge. Do this if you find yourself with blocks of down time.

If all else fails, read! Read training materials, program materials or coursework. Use your time to learn and contribute.

You should also use the time to network!  Ask for ½ hour meetings with other leaders or colleagues in another department to learn what they do.   Treat these sessions as business meetings, not as casual chats; come prepared with a notebook and questions and be prepared to talk about your internship, schooling and future plans!

Remember, you are fortunate to have this opportunity so be sure to make the most out of your internship!

Friday, August 14, 2015

Wrapping up your Internship

Your internship is coming to an end and you’re wondering what’s the best way to wrap up so that you leave a strong lasting impression.  Here are six simple steps to ensure a successful exit.


Review the job description.  Check to see if you’ve completed all of the assignments.  If you haven’t, try to complete them before you leave.  If there’s something you cannot complete, alert your supervisor and let him/her know the reason why.  Leaders will appreciate the advance notice and your thoughtfulness.


Recap what you’ve accomplished.  Include items you were assigned plus any others that you took the initiative on.  For example, if you created an organization chart for other interns / new hires, list that.  This will also be useful when you are requesting a recommendation, preparing your resume, or updating your LinkedIn profile.


Transition your work by creating a brief document.  List any projects that still need to be completed and what the next steps are.  If you’ve created documents or other digital assets, list the file names and locations.  This shows good project management skills.

Recommend actions and/or next steps for projects you’ve worked on. This will show initiative and foresight. It can also create an opportunity for you to continue working with the organization after your internship ends.  For example, you can suggest writing an intern/new hire guide or suggest a blog or social media posts.

Meet with your supervisor, mentor and other leaders to review your performance and get feedback.  If you’ve done the prior 4 steps, you will be prepared for these meetings.  In addition to talking about what you’ve done, ask for 2 or 3 development items that you can work on.  These should be specific to your career goals.  In these meetings, you will have the opportunity to ask for recommendations, continue your mentorship and position yourself for future employment opportunities.

Thank everyone you’ve worked with.  A personal handwritten note to your supervisor that briefly summarizes how s/he has helped you and how much you learned; you can also include a line about future internships, employment and keeping in touch.  You can send out thank-you’s via email to your coworkers, fellow interns and other leaders.  See the “Keeping in Touch” blog post for more details, do’s and don’ts.

Always be positive and professional: do not bad mouth the organization, the staff, your assignment or clients.   Remember, even if you don’t want to return to the organization, you will want to secure a recommendation so be sure to leave on good terms.



Credits: Icons leveraged from PowerPoint clipart

Monday, August 3, 2015

Keeping in Touch After the Internship Ends

Congratulations on surviving your first internship!  Whether it was an enjoyable experience or more akin to a root canal, you still want to get the most out of the opportunity to ensure your future success.

As your internship is winding down, you may be asking yourself:

Did I get everything out of this opportunity and is this truly the end? 

It doesn’t have to be the end.  It’s up to you to maximize the opportunity: 

Look back to your internship description.  Did you complete everything?  Did you accomplish items not on the list?  Make a summary of everything you learned and did plus any accomplishments – this will serve as the foundation for your resume and recommendation letter requests.

Ask for 15-20 minutes.  You may already have time booked to meet with your supervisor to recap your internship but if not, ask for a meeting!  Also ask for time with other leaders you worked with and with whom you want to maintain a relationship.  Ask them questions about themselves, how they started their careers, and advice for you as you continue your education.  This will give you content to use in your personalized thank-you notes.
And, remember it’s up to you to keep the relationship alive.

That sounds great you think… but how do I do that?
First – connect with them before you leave. 

Ask for a letter of recommendation from your supervisor detailing not only what you did but how you did it; you may need to prepare a draft for him/her so know what you want written about you.
Hand-write a thank-you to your supervisor.  Paper & Pen!  It will set you apart from the crowd and will seem much more personalized and heart-felt.  Don’t worry, you won’t come across as a relic from the Flintstone age as you will also:

Send an individual email to each leader, mentor or supervisor before you leave.  Thank him/her with specific examples of how s/he helped you.  Include your email address, LinkedIn profile URL (if you aren’t already connected), and cell phone #.  Let them know that you’d like to keep in contact.  If you are considering another internship or future employment with them, let them know that as well.

Use the power of LinkedIn – if you haven’t joined yet, do it, as it will be an immeasurable help to you now and in the future.  Be sure to add your internship to your profile so that your recommendation is visible to all.  Add your supervisor and others at the organization that you worked closely with.  Look for the organization in the company page and click follow.  Also, check for any groups related to that organization – some organizations have groups specifically for interns, past or present employees.

You can also send out a more general thank-you / good-bye email to the larger group that you worked with.  Do not send out a company-wide missive if you work for a large organization – that’s usually frowned upon - choose your recipients wisely!  If it still is a rather large list of recipients, consider putting them in the BCC field to avoid the dreaded “reply to all” emails.  For the content, make it short and sweet like your internship J

OK, that makes sense… but now that I’m gone, how do I maintain that connection?
If you’ve followed the above advice, you’ve set the stage for ongoing communication.  The easiest ways to maintain a professional connection are:
icon adapted from neilchughes.com

LinkedIn: Like or comment on posts or activity from individuals, groups or the company.  If appropriate, create a post in a group.

Twitter: Follow them and the company on Twitter.  Before you do, make sure your Twitter handle and prior tweets are professional and are what you want to represent you going forward in your career.  If it’s not, consider creating a new one rather than renaming your current one.  Once that’s done, reply and favorite their tweets! 

email: Send a link to an article that you think will be of interest. Make it short and on topic and of importance to them. You don't want your only communications to be when you need something. This can also be sent via Twitter or LinkedIn.

Alerts: Set Google and Yahoo alerts to get updates on the organization, industry and leaders. 

Visit: If you can stop by the office occasionally, do so, but not too often and always be respectful of their time. 
If the organization has events open to the public (job fairs, fundraisers, community programs), go!  If they need staff to help run the event, volunteer!  It’ll show commitment and initiative.

Alright, I can do that but how often is often enough but not too often?
Good question!  It’s a balancing act and you’ll need to use your own intuition to figure it out.  As a general rule though:

Maximum: Monthly – send an email, tweet or post. It can be about news you saw about the company, an article you read about the industry, something that you think would be of interest to that individual, or an announcement about you.  If you are going to reach out this often, be sure to vary the contact methods, recipients and message.  Remember the tips above.

Minimum: 2x a year –  if you’re struggling to find things to write about or send, time it with your academic calendar; send a note about a course you are taking, or are considering and ask for quick advice or relate it back to your experience at the organization.  It's OK to spread it out but not too far out; if you reach out less than 2x a year, wonderful you and your internship may fade into a distant memory.

Recommended: Quarterly – reach out to your top contacts every 3 to 4 months or so and include an update on yourself in your note.

Occasion: Opportunistic – drop by the office, event or program when there’s something new going on.
If it feels like too much, it probably is. If you aren't getting any responses to your email, then reconsider your contact strategy.  

Whew.  Is that it?  Any other advice?
Don’t forget your fellow interns!  They feel your ‘pain’ and can be invaluable resources for your next internship and future career.

Remember, definitely keep in touch – your mentors, leaders, and fellow interns are relationships you should value and cultivate.  Even if you don’t want to work in that organization or industry once you graduate, it’s still a world of ‘who you know’.  Be you, be respectful and be professional.

Credits: Icons created from PowerPoint clipart